1. Information We Collect
When you interact with the takip88 platform, we collect several categories of personal information. The type and volume of data collected depends on the nature of your interaction — browsing without an account, registering, depositing, or contacting support. We only collect what is genuinely necessary for the purposes described in this Privacy Policy.
1.1 Registration and Identity Data
When you create a takip88 account, we collect your full legal name, date of birth, residential address (including division, district, and upazila within Bangladesh), a valid email address, and a mobile phone number. This information is required to create and manage your account, verify your identity, and comply with our Know Your Customer (KYC) obligations.
1.2 Identity Verification Documents
As part of our mandatory KYC process, you may be asked to submit copies of government-issued identification. Accepted documents include a Bangladesh National Identity Card (NID), a valid passport, or a Bangladesh driving licence. Supporting address verification may be provided via a recent utility bill or a bKash, Nagad, or bank account statement dated within the last three months.
1.3 Financial and Transaction Data
We collect information about every financial transaction you conduct on the platform, including deposit and withdrawal amounts, payment methods used (bKash, Nagad, Rocket, Upay, bank transfer, Visa, Mastercard), transaction timestamps, and transaction reference numbers. We do not store full mobile banking PINs or complete card numbers — payment processing is handled through encrypted third-party gateways.
1.4 Gameplay and Betting Activity
We record all betting and gaming activity on the platform, including bets placed, games played, win and loss outcomes, bonus usage, session duration, and game provider interactions. This data is used for account management, dispute resolution, responsible gaming monitoring, and platform improvement.
1.5 Technical and Device Data
When you access the takip88 platform, we automatically collect technical data including your IP address, device type, operating system, browser type and version, screen resolution, referring URL, and session timestamps. This data helps us maintain platform security, detect fraudulent activity, and optimise the user experience across devices commonly used in Bangladesh.
1.6 Communications Data
If you contact the takip88 support team via live chat or email, we retain records of those communications, including timestamps, the content of messages, and any attachments. This enables us to track the resolution of support requests and maintain quality assurance.
2. How We Use Your Data
takip88 processes your personal data for the following specific purposes. We do not use your data for any purpose beyond what is disclosed in this Privacy Policy without obtaining your prior consent.
| Purpose | Data Used | Basis |
|---|---|---|
| Account creation and management | Registration data, contact details | Contractual necessity |
| Identity and age verification (KYC) | ID documents, date of birth | Legal obligation |
| Payment processing | Financial and transaction data | Contractual necessity |
| Fraud prevention and security | Technical data, transaction data | Legitimate interest |
| Responsible gaming monitoring | Gameplay data, session data | Legal obligation / Legitimate interest |
| Customer support | Communications data, account data | Contractual necessity |
| Platform improvement and analytics | Technical data, gameplay data | Legitimate interest |
| Promotional communications (opt-in) | Contact details, preferences | Consent |
| Anti-money laundering (AML) compliance | Financial data, identity data | Legal obligation |
Where we rely on your consent for processing — such as sending promotional emails or SMS notifications — you may withdraw that consent at any time by contacting [email protected] or updating your account communication preferences. Withdrawal of consent does not affect the lawfulness of any processing carried out prior to withdrawal.
3. Legal Basis for Processing
takip88 processes personal data under one or more of the following recognised legal bases, depending on the specific processing activity involved:
- Contractual necessity: Processing required to deliver the services you have signed up for, including account management, game access, and payment processing.
- Legal obligation: Processing required to comply with applicable laws and regulations, including age verification, KYC, AML obligations, and record-keeping requirements.
- Legitimate interests: Processing carried out for takip88's legitimate business interests — such as fraud detection, platform security, and service analytics — provided those interests are not overridden by your privacy rights.
- Consent: Processing for which you have given your explicit, informed consent, including marketing communications. You may withdraw consent at any time.
Our commitment: takip88 does not engage in automated decision-making that produces significant legal effects on individual users without human review. If automated processes flag your account for any reason (e.g., fraud suspicion, responsible gaming triggers), a trained compliance team member will review the case before any final determination is made.
4. Data Sharing & Disclosure
takip88 does not sell, rent, or trade your personal data. We share your data only in the limited circumstances described below, and only to the extent necessary for the stated purpose.
4.1 Payment Service Providers
To process deposits and withdrawals, we share necessary transaction data with our payment partners. These include bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, BRAC Bank, City Bank, Islami Bank, Sonali Bank, and international card processors. These providers are contractually bound to process data only for payment execution purposes and are required to implement appropriate data security measures.
4.2 Game Content Providers
Game providers whose titles appear on the takip88 platform — including Pragmatic Play, Evolution Gaming, Microgaming, NetEnt, Spribe, and Ezugi — may receive anonymised or pseudonymised session data necessary for game delivery and RNG certification. These providers do not receive directly identifiable personal information such as your full name or NID number.
4.3 Identity Verification Services
We work with regulated KYC and identity verification service providers to process and validate identity documents submitted by players. These providers operate under strict data processing agreements and are prohibited from using your identity data for any purpose other than identity verification on behalf of takip88.
4.4 Legal and Regulatory Disclosure
takip88 may be legally required to disclose personal data to competent regulatory or law enforcement authorities when required by applicable law, court order, or regulatory directive. We will make reasonable efforts to notify you of any such disclosure unless we are legally prohibited from doing so or doing so would compromise an ongoing investigation.
4.5 Business Transfers
In the event of a merger, acquisition, or sale of substantially all of takip88's assets, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified in advance of any such transfer and of any material changes to privacy practices that may result from it.
6. Data Retention
takip88 retains personal data for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable legal, regulatory, or contractual obligations. The following retention periods apply:
| Data Category | Retention Period | Reason |
|---|---|---|
| Account registration data | Duration of account + 5 years post-closure | Regulatory and AML obligations |
| KYC identity documents | Duration of account + 5 years post-closure | Legal obligation |
| Financial transaction records | 7 years from transaction date | Financial record-keeping regulations |
| Gameplay and betting history | Duration of account + 2 years post-closure | Dispute resolution, responsible gaming |
| Customer support communications | 3 years from last interaction | Quality assurance, dispute reference |
| Technical and device logs | 12 months from collection | Security and fraud prevention |
| Marketing preferences | Until consent withdrawn + 1 year | Consent management records |
After the applicable retention period expires, personal data is securely deleted or anonymised so that it can no longer be linked to any identifiable individual. Anonymised, aggregated data may be retained indefinitely for statistical and business planning purposes.
7. Data Security Measures
takip88 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. Our security infrastructure is reviewed and updated on a regular basis.
7.1 Encryption
All data transmitted between your browser or device and the takip88 platform is encrypted using TLS 1.2 or higher. Sensitive data stored on our servers — including identity documents and financial records — is encrypted at rest using AES-256 encryption.
7.2 Access Controls
Access to personal data within takip88's internal systems is restricted on a strict need-to-know basis. Staff members are granted only the minimum level of system access required to perform their specific job functions. All access to sensitive data is logged and audited.
7.3 Infrastructure Security
The takip88 platform is hosted on a secured cloud infrastructure with intrusion detection systems, distributed denial-of-service (DDoS) protection, Web Application Firewall (WAF) filtering, and regular vulnerability scanning. We perform periodic penetration tests to identify and address potential weaknesses before they can be exploited.
7.4 Incident Response
In the event of a confirmed data security incident that may affect your personal information, takip88 will notify affected users without undue delay and will take immediate steps to contain and remediate the breach. We will also notify the relevant regulatory authorities as required by applicable law.
Your role in security: While takip88 takes every reasonable measure to protect your data, account security is a shared responsibility. You must keep your login credentials confidential, use a strong unique password, and contact support immediately if you suspect your account has been accessed without authorisation.
8. Your Privacy Rights
takip88 respects your rights over your personal data. The following rights are available to all registered players on the platform:
- Right of Access: You may request a copy of all personal data we hold about you. We will provide this in a structured, commonly used format within 10 business days of a verified request.
- Right of Rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected. Minor details such as contact information can typically be updated directly through your account settings.
- Right to Erasure: You may request deletion of your personal data. This right is subject to certain limitations — for example, we are legally required to retain financial transaction records and KYC documents for defined periods regardless of a deletion request. Where deletion is not possible, we will explain the reason.
- Right to Data Portability: You may request a machine-readable copy of personal data you have provided to takip88, to transfer to another service provider where technically feasible.
- Right to Restriction: You may request that we restrict the processing of your personal data in certain circumstances — for example, while a complaint is being investigated.
- Right to Object: You have the right to object to processing carried out on the basis of legitimate interests. We will consider your objection and cease processing unless we can demonstrate compelling legitimate grounds that override your privacy interests.
- Right to Withdraw Consent: Where processing is based on your consent — such as marketing communications — you may withdraw that consent at any time without affecting the lawfulness of prior processing.
To exercise any of the above rights, submit a written request to [email protected] with the subject line "Data Rights Request". We may ask you to verify your identity before acting on the request to prevent unauthorised data access or deletion. All requests are handled within 10 business days of receipt of a verified submission.
9. Third-Party Services
The takip88 platform integrates with a range of third-party service providers to deliver its full range of features. While we take care to select reputable partners and require them to maintain appropriate data protection standards, we are not responsible for the privacy practices of third parties operating their own independent services.
Third-party services integrated into the takip88 platform include:
- Game providers: Pragmatic Play, Evolution Gaming, Microgaming, NetEnt, Spribe, and Ezugi. These providers may process anonymised game session data for RNG certification and game analytics purposes under their own privacy policies.
- Payment processors: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, BRAC Bank, City Bank, Islami Bank, Sonali Bank, Visa, and Mastercard. These providers process payment transaction data under their own regulatory frameworks and privacy policies.
- Analytics and security providers: Infrastructure-level analytics and security tools that help us monitor platform health, detect fraud, and optimise performance. These tools process technical and usage data in anonymised or pseudonymised form.
The takip88 website does not contain links to external third-party websites. If any third-party game or service opens in an embedded frame or redirect that includes its own terms and privacy notices, those notices govern the data collected directly by that provider within their own environment.
10. Children's Privacy
The takip88 platform is strictly intended for adults aged 18 and above. We do not knowingly collect, store, or process personal data belonging to any person under the age of 18. If you are under 18, you must not create an account or use any service on the takip88 platform.
If takip88 becomes aware that personal data has been collected from an individual under 18, we will take immediate steps to delete that data from our systems and permanently close the associated account. Any deposits made to an underage account will be returned to the original payment source after appropriate checks.
11. Policy Updates
takip88 reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, applicable laws, or platform features. All updates will be posted on this page with a revised "Last Updated" date displayed at the top of the document.
For changes that are material — meaning they significantly affect how we collect, use, or share your personal data — we will provide advance notice to registered players via email or through an in-platform notification. Minor clarifications and formatting updates may be made without prior notice.
Your continued use of the takip88 platform following the posting of any update to this Privacy Policy constitutes your acceptance of the revised terms. If you do not accept the revised policy, you must cease using the platform and may request account closure by contacting [email protected]. We recommend reviewing this Privacy Policy periodically to stay informed of how your data is handled.
12. Contact & Data Requests
For all privacy-related enquiries, data access requests, consent withdrawal requests, or complaints regarding takip88's data handling practices, please contact our Data Protection team using the details below.
Data Protection Contact:
Email: [email protected]
Subject line for data requests: "Data Rights Request"
Subject line for privacy complaints: "Privacy Complaint"
Response time: Within 10 business days of a verified submission.
Support hours: 24/7
(Bangladesh Standard Time, UTC+6).
When submitting a data rights request, please include your registered email address, your account username, and a clear description of your request. We may ask you to provide a copy of a valid identity document to verify your identity before processing any request that involves accessing, modifying, or deleting your personal data.
We take all privacy complaints seriously and will investigate every submission thoroughly. If you are not satisfied with the outcome of our investigation, you retain the right to escalate the matter to the appropriate regulatory authority in your jurisdiction.